Unfortunately we cannot accept cancellations if the order is already in production. Most orders go into production 24 hours after purchasing. If you would like to check if it’s possible to cancel your order, please firstname.lastname@example.org and include:
Your order number
Name on the order
Email the order was made with, and
Our amazing Customer Service Team will be happy to assist you.
What if my items are damaged, defective or incorrect?
A photograph demonstrating the quality of the print or the damaged area of the item.
*The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.
Track Your Order
You will only be able to track your order if it has been shipped. Please allow at least 7-10 days for items to print and ship..
Can't find your order number?
1) Check your spam folder and other email accounts
2) Email us! Email us with as much information as possible for us to locate your order (Name, email, order number). Our Customer Service Team will be happy to assist you.
You can track your package's progress more closely through the shipping provider which is most likely USPS for domestic.
Your packaged marked as delivered, but can not find it in your mailbox or porch?
In the event your item was marked as delivered by the Postal Service, we kindly ask that you reach out to your local post office. There may be a chance your item was prematurely scanned and marked as delivered. In the event this happens your item may be delivered a day or two after the fact. Should you not receive your item by then, please do not hesitate to contact us. Customer Service Teamapparel@signaturechampions.com will be happy to assist you.
I need to update my shipping address of my order
You can change your shipping address if your item has not already shipped. If you would like to change your shipping address, email us and include:
Your order number
Name on the order
Email the order was made with
Your request and NEW shipping address.
Our amazing Customer Service Team will be happy to assist you and let you know if it’s possible.
When will my order ship?
Product is made on demand. Please allow up to 7-10 business days for fulfillment and shipping. Please keep in mind that during holidays this time may vary. Thank you for your patience. We try to have our products out as soon as possible, but sometimes our production team hits a delay due to different reasons, such as: holiday season, weather conditions, specific items, or back orders. We receive a ton of orders during championship season and work as fast as we can to ship.
Expedited shipping does not accelerate the production process.
How much does shipping cost?
Each product has different shipping costs based on weight.
What if the address was wrong?
If an order has an invalid address and gets sent back to the warehouse, we will inform you that the order has been shipped back to use and we will kindly ask you to pay for the shipping to get it to you again.
Group Orders If you ordered as a group your order will ship to one address. Group orders will ship in 7-10 days.
What is included in each package? See this image for complete breakdown:
Why does the basic package not include engraving? To add on engraving simply select the "Yes" on Inside engraving. There is a $10 additional charge.